SHIPPING & RETURNS

SHIPPING POLICY

Deliveries will be made as quickly as possible. The customer will receive a notification by email as soon as their order has been shipped. Shipping costs are charged depending on the weight these are waived for purchases over CHF 300.00. Modules must be picked up on site. Shipping costs abroad are calculated based on effort and are charged separately.For partial deliveries or advance deliveries the express consent of both contracting parties must be present.The customer bears the transport risk when the goods leave our place of business. If the delivery is damaged during transport we recommend having a report drawn up by the transport company and informing the seller within 3 working days. Shipments of goods within Switzerland are insured by the transport company up to CHF 500.00 (damage, loss or incorrect delivery).

RETURN & EXCHANGE POLICY

Notices of defects or complaints regarding incorrect or incomplete goods delivered must be made in writing within 14 days of the shipping date.There is no right of return for goods that were made at the customer's specific request or were ordered from the manufacturer exclusively for the customer. All other goods not listed above can only be returned or exchanged with the written consent of the seller. The goods must be returned in the original unopened packaging in perfect condition. The resulting additional costs for shipping and the transport risk are borne by the buyer. The seller reserves the right to make a one-time paymentA processing fee of CHF 20.00 will be charged.